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Enhanced Care Management (ECM)

What Is ECM?

Enhanced Care Management (ECM) is a free service for eligible Medi-Cal members that provides one-on-one support from a dedicated care team. ECM helps people with complex health or social needs navigate services, coordinate care, and connect with resources that support their overall well-being.

Whether you're managing a health condition, experiencing a major life transition, or need help accessing community resources, our team works alongside you to create a plan that fits your needs and goals.

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How ECM Can Help?

Your care team can help with:

  • One-on-one care coordination

  • Personalized care planning

  • Coordinating physical health, mental health, and substance use services

  • Connecting you with healthcare providers and community resources

  • Navigating Medi-Cal and other health and social service systems

  • Accessing housing, food, transportation, and other basic needs

  • Advocacy and ongoing support throughout your care

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Who Qualifies?

ECM is available to eligible Medi-Cal members. You may qualify if you:

  • Have complex physical health, mental health, or substance use needs.

  • Are pregnant or recently gave birth.

  • Are involved in child welfare (foster care).

  • Are enrolled in California Children's Services (CCS) and have additional care needs.

  • Have frequent emergency room visits or hospitalizations.

  • Are transitioning from incarceration or are involved with the justice system.

  • Are at risk of long-term institutional care or need additional support living safely in the community.

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Not sure if you qualify? Contact YRC. Our team can help determine your eligibility.

Don't have Medi-Cal? We can also help you apply to see if you're eligible.​​

​Community Supports

Some people enrolled in ECM may also qualify for Community Supports. These services help address everyday needs that can affect health and recovery.

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Depending on eligibility and availability, Community Supports may include:

  • Housing navigation and housing stability support

  • Reentry planning and post-release support

  • Connections to employment, education, and vocational resources

  • Assistance accessing food, transportation, and other basic needs

  • Connections to community services and peer support

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Get Started

If you think ECM may be right for you or someone you know, contact YRC to learn more, check your eligibility, or get help applying for Medi-Cal.

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